Useful Information

Driver's age

25 to 74 years.

Young driver's age: 21 to 22 years.

Senior driver's age.: 75 to 99 years.

Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.

When the correct age of the hirer is entered when requesting a quote, the Young Driver Surcharge and Senior Driver Surcharge is included in the rate provided.

Travel Restrictions

Vehicles are permitted on ferries only after written approval by Green Motion Greece. Use of ferry without notice is forbidden and is considered as negligent that voids any insurance. Customers should inform the local office about all the islands they intend to visit.

Ferry travel permission (FTR) can be obtained from the local office for 31 EUR per direction. Usually, the total charge for visiting an island is 62 EUR, except in the case of one way rentals. Unlimited ferry use is available for 155 EUR.

Cross-border travel is not allowed. If you are interested for an international travel, please send your request at least 7 days prior to collecting the car. The cost for the Green Card that extends the CDW to other countries is 120 Euros (VAT excluded) for groups A, B, C or D.

TW (Theft Waiver) is not included for cross border and the company is not responsible to replace the car in case of an accident. The rental company is not responsible for towing and replacement car outside the borders of Greece. The customer is obliged to return the car in the location at date and time according the rental agreement.

Cross border without notice and written permission by Green Motion is forbidden and then the insurance deemed void. Furthermore International travel is forbidden without Green Card. If Green Card is lost, the customer is obliged to contact with the local office immediately.

Additional restrictions may apply for certain countries.

Cancellation and no-show policy

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 48 hours prior to your pick-up, you will be refunded in full.

2 - If you cancel less than 48 hours in advance of pick-up, you will receive a refund minus GBP103. If your online payment is less than GBP103, no refund will be made for your car hire booking.

3 - If your booking is made less than 48 hours before pick up, the cancellation policy will automatically apply to your booking.

4 - All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time and not with the car rental provider.

5 - You can make any changes to your booking up to 48 hours before pick-up, with no additional charge, however, live pricing will apply. If you amend your booking less than 48 hours in advance of pick-up, the amount you currently paid will be carried over to your new booking minus a late amendment fee of GBP56.00. If you have paid less than GBP56.00, no amount will be carried over to your new booking.

6 - If you cancel your booking less than 48 hours before pick-up you will be charged a cancellation fee of GBP103. If you have paid less than GBP103, you will not be charged more than you currently paid.

If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.

If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.

In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.

What is a no-show?

A ''no-show'' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.

2 - You failed to pick up the car at the agreed time and date selected without notifying our customer service team of any delay before the pick-up time.

3 - Your flight is delayed which results in a late arrival at the rental desk and your flight number was not provided.

4 - You failed to provide the documentation that's required to pick up the car.

5 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In the event of late arrival to the rental desk, and you failed to make contact with our customer service team before the pick-up time or your incoming flight details were not added to your booking, we cannot guarantee that the car will be available. In such a case, unless the car hire has been cancelled at least 48 in advance, you will not be entitled to a refund.